Importance of Building a Successful Team

The hospitality industry is a fast-paced industry. Changes in the economy and the industry have increased the importance of building quality teams. It is so important to create effective teams to ensure everything gets done efficiently. Creating successful teams takes time and energy, but once in place, they provide increased performance and productivity. What is […]

Negotiating a Pay Raise: A Smarter Approach to Talking Your Way to More Money

We could all use more money in today’s high inflation environment. But getting that pay raise doesn’t always come out of the blue. Managers and supervisors aren’t jumping at the chance to give you a raise for all your hard work. It’s not that they are stingy or mean, (although they might be). It’s typically […]

Staffing Issues in the Wake of the Pandemic: How has it Influenced Customers?

Holding onto employees has always been an issue for most hospitality businesses. However, restaurants have probably suffered the most from the loss of staff. A survey by the National Restaurant Association reveals that half of all restaurants expects staffing to be their greatest challenge. With staff still leaving in droves, the situation is worsening. Although […]

Painting a New Bull’s Eye

  Every year, around the beginning of December, I ask my recruiters to set goals for next year. In January, we review those goals along with the results from the past year. I challenge my team to increase the number of placements, the new clients signed and the number of active clients. When we miss […]

The Restaurant Industry is Making a Comeback! But How?

3 Reasons Why Some Restaurants Are UP in Sales Over 2019 Yes, the restaurant industry, as a whole, has suffered terribly because of the COVID virus and the subsequent state and federally mandated shutdowns and restrictions on business.  State by state, governors have targeted (fairly or not) the hospitality and travel industries with rules and […]

The Most Challenging Restaurant Industry Technology Trends of 2018

The Most Challenging Restaurant Industry Technology Trends of 2018

Every industry is being revolutionized by evolving and newly emerging technologies these days. Things are no different in the restaurant industry, and 2018 has seen some notable—and in many instances, challenging—tech trends that are changing facets of the business. While some technologies get cheaper over time, many introduce new costs that restaurants with notoriously thin […]