The Truth About Great Customer Service
Everyone knows that good customer service is paramount to success in the hospitality industry. Many businesses in this industry offer good customer service to their patrons. They say “Please” and “Thank you” and “It’s my pleasure,” but does it make a dent in the company’s bottom line? Does it get customers coming back? Does it […]
What to Look For When Hiring Someone With Excellent Customer Service Skills
The most crucial skill for anyone in the hospitality industry is the ability to be hospitable. This is another way of saying they have excellent customer service skills. Anyone in the hospitality field will tell you dealing with customers take high-level skills that not everyone has or wants to learn. These skills are particularly important […]
