Gecko Hospitality Named One of Forbes Best Professional Recruiting Firms

Some things are just worth doing. At Gecko Hospitality, we believe in matching the best talent with top employers in the service industry. This year we were recognized for our outstanding efforts by Forbes, who named us to their list of America’s 250 best professional recruiting firms in the nation. This is the second year […]

Turning Complaints into Opportunities: How to Handle Customer Feedback Effectively

The Best Way to Address a Customer Complaint With Your Employees

Nobody enjoys receiving customer complaints, but they are an inevitable part of doing business. Even though the customer may not always be right, it’s important to address their concerns and find ways to improve your brand and customer service. In this article, we will discuss how to handle customer complaints effectively and use them as […]