The Top 3 Reasons Why Employees Leave Their Employers

Spoiler Alert – It’s Not Money Keeping good employees is a challenge in almost every industry. A Society for Human Resources (SHRM) report found that on average, in a typical year, and in almost all industries, a company will experience an 18% turnover in its workforce, and the hospitality industry seems to be one of […]

How Can A Professional Recruiter Help the Current Labor Force?

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Check out Gecko Hospitality’s South Florida Restaurant & Hospitality Recruiter, Jeremy Nichols on No Vacancy Live with Glenn Haussman and other special guest Peter Ricci! Jeremy Nichols and Peter Ricci discuss how recruiting can help the current hospitality industry come back better than before and how the industry has foregone many changes in the past […]

Career Crafting & Job Drafting

Getting back to work after months of being furloughed or laid off can seem daunting. With so many others in the job pool, how do you find the right job for you and also make sure you stand out? This month, NACE – Charlotte Chapter invited Megan Applegate to touch on these topics in their […]

The Restaurant Industry is Making a Comeback! But How?

3 Reasons Why Some Restaurants Are UP in Sales Over 2019 Yes, the restaurant industry, as a whole, has suffered terribly because of the COVID virus and the subsequent state and federally mandated shutdowns and restrictions on business.  State by state, governors have targeted (fairly or not) the hospitality and travel industries with rules and […]

What to Do in The Meantime….

After months of being out of work, it can be frustrating to feel like there is no end in sight. At a certain point – we have two choices. We can either mope around and keep feeling sorry for ourselves, or we can use this season to better our professional selves. If we choose the […]

From Data to Delight: Transforming Hospitality with Customer Insights

Are You Using Customer Data to Improve Their Experience

Introduction In the hospitality industry, customer loyalty is crucial, and it heavily relies on the customer experience. To gain repeat patronage and referrals, businesses in this sector must deliver exceptional customer experiences. Retaining existing customers is generally easier and more cost-effective than acquiring new ones. However, not all brands are successful in this area. Studies […]