Would You Like to Build a Pool of Talent? Here are 5 Ways to Make It Happen
Finding and keeping good employees is challenging in today’s competitive environment. Unfortunately, the hospitality industry is in a drought—talent-wise. There’s been a mass exit of workers and rekindling those relationships is difficult. Although there are numerous strategies one can take to attract good employees, the effort needs to be continuous. There needs to be a […]
Staffing Issues in the Wake of the Pandemic: How has it Influenced Customers?
Holding onto employees has always been an issue for most hospitality businesses. However, restaurants have probably suffered the most from the loss of staff. A survey by the National Restaurant Association reveals that half of all restaurants expects staffing to be their greatest challenge. With staff still leaving in droves, the situation is worsening. Although […]
Poor Customer Service: Lack of Staff is a Poor Excuse
A recent survey revealed that 55% of the workforce in the US have left their former jobs. Because of this, the term Great Resignation has become a part of our common language today. It is is currently impacting all aspects of peoples’ personal lives and business performances. And when so many workers leave a business, […]
This is Not Your Daddy’s Golf Experience!
Golf courses are always looking for innovative ways to attract new golfers. They want to help grow the game and bring in new business. But traditional marketing and branding doesn’t bring in the masses. It takes innovative and creative strategies to lure in the golf purists as well as the novices to golf. The new […]
Finally! A Solution for Your Staffing Dilemma
A recent report from the US Bureau of Labor Statistics reveals that employment in leisure and hospitality continued to increase. The US saw a gain of 112,000 in March, 2022. However, employment in leisure and hospitality is still down by 1.5 million since February 2020. Finding candidates to work in the hospitality industry is still […]
School’s Out for More Than the Summer: Why Enrollment is Down in Hospitality Programs
Less people are enrolling in college today. In fact, more than one million fewer students are enrolled in college now than before the pandemic. And they are not just postponing their education. According to the National Student Clearinghouse, of the 2020 high school graduates who chose not to go to college, only 2% ended up […]
From the Great Resignation to the Great Regret
Why Accept the New Job? Many of those who jumped ship in 2020 and 2021 for greener pastures, are finding that their new position isn’t what they hoped for. Some of the reasons why the great resignation turned into the great regret is because: Job seekers don’t ask the right questions during an interview process-They […]
The End of the Norm: Has Covid Created a New Hospitality Workweek?
The End of the Norm: Has Covid Created a New Hospitality Workweek? The Covid-19 pandemic made working from home more common place than ever before. Over the past couple of years, many managers and chefs within the hospitality industry have reported working longer and taking fewer breaks. Many were also signing on at all hours […]
Employees Are Resigning at Record Pace: Here’s What You Can Do About It
No one wants to be the bearer of bad news. We have enough of that going around today. But as a business leader in the hospitality industry, you need to know that not only is it very difficult to find good employees, but the ones you have may be resigning. According to a October 2021 […]
Five Steps for Attracting Candidates to Your Business
Attracting candidates in today’s almost-post-Covid environment is difficult. Restaurants, hotels, movie theaters, and others in the hospitality industry are struggling to provide quality customer service due to a lack of employees. The temptation for many is to settle on anyone with a pulse. But to conduct business as before and provide quality service to your […]
