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 We’re looking for a Cigar Lounge Manager to join our team in Birmingham, MI!

$60,000 – $70,000 base salary with GROWTH opportunity!

Who are we? We are Great People Delivering Genuine Hospitality

What is your role? To make “Raving Fans” of our Associates, Guests, purveyors, partners, and the communities in which we do business

WHAT WE ARE LOOKING FOR:

• Passionate leaders, looking to grow with our concepts
• Commitment to excellence by providing exceptional hospitality and heart
• Thrives in a fast-paced environment, that is everchanging and evolving
• Embodies the creative process through innovation and initiative
• Lives our promise to be better today than we were yesterday, and better tomorrow than we are today

At our Restaurants, we put our associates first and strive to continually offer great benefits and perks listed below:

• Opportunities for career growth, 80% of all positions promoted from within
• Dining discounts at any of our 60+ restaurants
• Health benefits for eligible associates
• Inclusive, fun, and creative environment
• Flexible scheduling, paid time off, and closed 7 major holidays!

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Provide our guests with expert advice on cigars.
• Educate guests on proper storage, handling, and consumption techniques.
• Train and develop associates on their knowledge of cigars.
• Oversee inventory and ordering of cigars and accessories.
• Stay updated on industry trends, new product launches, and regulations related to tobacco sales.
• Cultivates client relationships and facilitates special events
• Adheres to standards of professional appearance, personal cleanliness, and proper uniform. Displays confidence and a friendly disposition at all times. Maintains, supports, and promotes company culture and philosophies.
• Ensures all products are served to the proper specifications.
• Maintains sanitation of the restaurant to exceed all Health Department standards.
• Manages hourly associates by creating an atmosphere for on-going leadership and mentoring thereby utilizing tools like to-do lists, job performance evaluations and daily one-on-one meetings.
• Understand and protect the financial assets of the company at all times.
• Controls costs and maximize revenues.
• Communicate in a timely and professional manner with the five major groups we do business with.
• Understand and be in compliance with all policies, procedures, and laws related to unemployment, food handling sanitation, and alcohol service with a restaurant.
• Familiarize all newly hired Front-Of-House (FOH) associates with practices of restaurant and oversees training of all FOH associates.

Supervisory Responsibilities: Directly supervises all FOH associates and carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems

Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates.

Experience

Required

• 2 – 5 years: Restaurant Management

Licenses & Certifications

Preferred

• BARSAFE
• SERV SAFE

Behaviors

Required

• Leader: Inspires teammates to follow them

Preferred

• Loyal: Shows firm and constant support to a cause
• Innovative: Consistently introduces new ideas and demonstrates original thinking
• Enthusiastic: Shows intense and eager enjoyment and interest
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

• Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
• Self-Starter: Inspired to perform without outside help
• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization