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Exciting Opportunity to Join an Incredible Team!

Location: Birmingham, MI

$60,000 – $70,000

Comprehensive benefits package

Are you an experienced hospitality professional with a passion for fine cigars and exceptional service? A premier Italian dining destination in Birmingham, MI, is seeking a dedicated and knowledgeable Cigar Lounge Manager to lead our upscale cigar lounge. If you have a deep appreciation for cigars, outstanding leadership skills, and a commitment to creating an exceptional guest experience, we want to hear from you!

Who We Are

We are a team of passionate leaders delivering genuine hospitality. Our goal is to create “Raving Fans” of our associates, guests, purveyors, partners, and the communities we serve. We foster a dynamic, innovative, and inclusive work environment where our team members thrive.

What We Are Looking For:

• Passionate leaders looking to grow within our organization.
• Commitment to excellence by providing outstanding hospitality and heart.
• Ability to thrive in a fast-paced, ever-evolving environment.
• A creative mindset with a passion for innovation and continuous improvement.
• A dedication to our core promise: to be better today than yesterday, and better tomorrow than today.

Responsibilities:

• Provide guests with expert advice on cigar selections, storage, handling, and consumption techniques.
• Train and develop associates to enhance their knowledge of cigars and service excellence.
• Oversee inventory management and ordering of cigars and accessories.
• Stay updated on industry trends, new product launches, and tobacco regulations.
• Cultivate client relationships and facilitate special events within the lounge.
• Ensure all products are served to the highest standards and specifications.
• Maintain a clean, organized, and compliant cigar lounge environment.
• Manage and mentor front-of-house associates, fostering a strong team culture.
• Control costs and maximize revenue opportunities within the lounge.
• Communicate effectively with team members, guests, and vendors.
• Uphold all policies, procedures, and laws related to unemployment, food handling, sanitation, and alcohol service.

Supervisory Responsibilities:

• Directly supervise all front-of-house associates.
• Carry out supervisory responsibilities, including interviewing, hiring, training, and performance evaluations.
• Assign and direct work, appraise performance, and handle associate relations.
• Ensure an atmosphere of ongoing leadership and mentoring through structured training and daily one-on-one engagement.

Benefits:

• Competitive salary with performance-based incentives.
• Opportunities for career growth—80% of all positions are promoted from within.
• Dining discounts at multiple restaurant locations.
• Health benefits for eligible associates.
• Inclusive, fun, and creative work environment.
• Flexible scheduling, paid time off, and major holidays off.

We are committed to providing an engaging and high-energy atmosphere where both guests and team members thrive. If you’re ready to bring your expertise and enthusiasm to our cigar lounge, apply today!

Join our team in Birmingham, MI, and help us create an exceptional cigar lounge experience for every guest, every time.

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