Voice-Enabled Hospitality: The Growing Influence of Alexa in Hotels

Introduction: Embracing Technological Advances in the Hotel Industry In order to stay ahead in the hotel industry, hotel managers need to embrace technological advances that are reshaping the industry. These advancements not only improve experiences for guests but also streamline operations. One such technological innovation is Amazon’s Alexa, which is finding its way into hotel […]
The Interviewer’s Guide: Maximizing Employee Retention by Crafting Effective First Interviews

Key Factors for Boosting Employee Retention In the highly competitive hospitality industry, it’s not enough to simply hire the right employees. With the high turnover rate in this industry, it’s crucial to focus on employee retention from the very first job interview. By knowing what traits to look for in candidates, you can select […]
Why Hospitality Managers Need to Understand Management Theories

Resume Construction and Organizational Behavior Most people simply list what has happened in their lives when constructing their resumes. However, hospitality managers need to go beyond that and show they have a strong understanding of organizational behavior. Hiring managers are looking for indications that the candidate understands Chaos and Complexity Theories. This is because […]