Category: Management Tips
5 Tips on Managing Turnover in Your Hotel
Turnover in the hospitality industry has been a problem for years; the U.S. Bureau of Labor Statistics reports the turnover rate is 73.6%—much higher than
What Kind of Performance Metrics Should I Have for My Hotel Staff?
Key performance indicators (KPIs) are a critical metric for measuring both individual and team performance. In the hotel industry, these measurements can be quite helpful
5 Things to Remember When Training Your GenZ Employees
Pew Research Center says, “Generational cutoff points aren’t an exact science.” That’s true when defining the “Z” generation, those born after 1996 to today. Who
Increase your applications during the new normal
Write successful job postings with these tips Your job descriptions will be the first impression job seekers have of your company and they are essential
Strategies to Improve Diversity in Your Hospitality Recruiting
Diversity matters. The Wall Street Journal published an article recently that studied diversity at S&P 500 companies and found that diverse organizations are “more innovative and productive.” Diversity
The Restaurant Industry is Making a Comeback! But How?
3 Reasons Why Some Restaurants Are UP in Sales Over 2019 Yes, the restaurant industry, as a whole, has suffered terribly because of the COVID
How Much Is an Online Review Really Worth?
We’re sure you’ve heard about the online review, where your customers have a chance to rate your business. From a recruiting perspective, an online review
3 Ways to Reduce Employee Turnover at Your Hotel
Every hospitality manager hates turnover. It’s incredibly costly, and an inconvenience to your customers, the business, and the staff left to fill the void. The
3 Simple Ways to Make Your Hotel Guests Feel Special
Managers in the hospitality field know that their customers have a lot of choices these days. With popular options that include other hotel competitors, bed
Best Practices for Restaurant Scheduling During the Holidays
During the holidays, there is an abundance of marketing messages that try to convince us, “It’s the most wonderful time of the year.” While getting
