How Job Interview HR Identifies Bad Managers

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It may be a little disheartening to realize that job interviews are stacked. The interviewer has trained to make you fail the interview. Simple, straightforward questions that you believe you aced cost you the job. It isn’t like we need to fear the job interview more than we do. The objective of this tutorial is… Read more »

Job interview: Management Candidate Soft Skills 2018

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Any management candidate will tell you that the skill set needed to land a five figure job has changed in the last decade. Even entry level support management positions have changed.  Twenty years ago managers did paperwork, and made sure quotas were met. The hospitality industry has seen the greatest evolution of the manager. The… Read more »

Job Interview Tips: Why You Were Not Hired

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The brain picks up nonverbal cues faster than verbal ones. A job interview is the last place you want to give the interviewer the wrong impression. In the hospitality industry we rarely have more than a moment to gain a customer’s trust. If you cannot speak with your body in a job interview then you… Read more »

Hospitality Manager 101: Peak Season – Peak Stress

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The holiday season brings hospitality managers higher volumes of business, more stress, more employee problems. Management Plan Experienced restaurant and hotel managers started planning for the peak season in July. This season can be a nightmare, even if the only problems were making sure the restaurant didn’t over, or under purchase, and employee scheduling was… Read more »