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Toronto’s current housing spike increased the cost of living. It matched Vancouver’s in Q1 2017, and may exceed by 2018. This has caused various problems for hospitality managers, and human resources within the hospitality and tourism industry in Toronto. Even matching the average 49% of salary invested in buying a home, many employees in the… Read more »

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As Canada continues to make the work place more enticing, in an effort to increase immigration, the hospitality industry is face with serious complications. Seasonal Workers The Christmas season is a managerial nightmare in almost any hospitality establishment. It doesn’t matter whether it is a restaurant in Halifax, a Night Club in Toronto, a Hotel… Read more »

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The holiday season brings hospitality managers higher volumes of business, more stress, more employee problems. Management Plan Experienced restaurant and hotel managers started planning for the peak season in July. This season can be a nightmare, even if the only problems were making sure the restaurant didn’t over, or under purchase, and employee scheduling was… Read more »

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I’ve coached many managers in transition who seem to hit one road block, or another, stalling their career. After several sessions the problem becomes clear. They compare their industry to others and have created the mistaken belief that Canada lacks the same advancement as the United States. Perceptions can damage the best career. Our perceptions… Read more »